I have a list of about 10 telemarketers that are approved for use, but frankly iPacesetters is first on the list. They do about 70% of my volume, and it's going to stay that way if I have anything to say about it. They are well-priced, and they get the job done.
I love working with iPacesetters. They are totally dependable - I can really rely on them - which is HUGE in this business. There have been two firms I have stopped using because they couldn't get the job done. I gave the projects to iPacesetters, and they delivered.
When I load our files and do our internal quality checks, I often get 10% rejection rates from [XYZ Company], and I get next to none from iPacesetters. While some people don't go back and look at net cost per order, I do, and the impact is huge.
I have tried some other vendors, and each time I wound up crawling back to iPacesetters to fix the mess that the other vendors had made. I no longer use anybody else. Thank God iPacesetters was around to save my butt!
Great stuff. I've just been taking a look at the website and I am really impressed with your work so far. Well done. Also, I had to give a presentation to senior management on Monday and I showed them some of the links - everyone here was very enthusiastic and impressed with the work.
I'm very happy with the level of service that you are all providing.
Please also pass on my gratitude to the callers and QC team - the level of accuracy in the database at the moment is excellent.
Many thanks and this was exactly what I wanted and will make things easy for me to analyze. Thanks to all of the team for an exemplary piece of work